Delete your account

You can delete your Indicia account and all your data whenever you want. It is permanent and cannot be undone.

From the app (recommended)

Open Indicia → Profile → Danger zone → Delete account. Confirm and you're done: everything is deleted immediately.

On the web: Account → Delete account.

By email

If you can't access the app, write to us at juanii.veltri@gmail.com from the email associated with your account, with the subject “Delete my account”. We process it within 30 days.

Delete data without closing your account

You can also ask us to delete some of your data while keeping the account active (for example: your game progress, your leaderboard times or your display name). Write to us at juanii.veltri@gmail.com from the email associated with your account, stating which data you want deleted. We process it within 30 days.

What gets deleted

• Your account and profile (email, display name).
• Your progress: solved levels, stars, points, streaks and achievements.
• Your leaderboard times.
• Your premium status and the purchase record associated with your account.

What may be kept

We may retain, anonymously and without identifying you, aggregate data required by law or for fraud prevention (for example, accounting records of a purchase). Never linked to you.

Subscriptions

If you bought premium on the App Store or Google Play, cancel the subscription in your store account before deleting: billing is managed by the store, not by Indicia.